Need improvement on service and supervision. One order came then wait for quite sometime for our other food then wait for quite sometime for our other food and so on. No control which food has and hasnt come in the order, have to ask. At the end 2 items did not come even after asking for them a few times. Upon payment at cashier, i asked to cancel the two items. The cashier nodded and print out the list then without saying anything she just left!! And i found out that the 2 items were still on the list!!! After waiting a while, cashier finally came back, i asked how come the 2 items were still there. She says leisurely that i would have to pay the total amount coz i wanted to by by cc. she cannot cancel the 2 items as they were already in the system and she will give me back cash for the 2 items. There were already a number of people in the cashier queue behind me, I dont want to ask more abt it and also i have had enough. Seems to be no manager or supervisor who could have handled the situation better. No apology what so ever from the cashier etc. So good to know and never again although food was okay. With the same price i better go to other similar restaurants with much better service experience.

4 Jun 2023