I’ve been coming here since forever, be it for family time, dinner date, or just casual lunch with friends. The food, service, and atmosphere have always been exceptional. I can’t even count how many times I have recommended this place to others, because it is that good. Unfortunately, today I had a rather unpleasant experience during lunch, which I believe wasn’t even that busy since there were only 2 tables and a party of 10 other than us. I’ve visited them during busy hours and their standards never once fell until today. I came in with my SO, and while my SO was dressed well, my outfit was rather on the casual side, with slides, trousers, and T-Shirt, which if you’re wondering, were not some lousy, tacky, dusty clothing that I found in my granddad’s closet. To start off, the service wasn’t as good as usual, compared to the many times I’ve been here. We had to wait and asked to see the menu. Perhaps you think it’s weird that I’m writing a complain about this, but this is not the Chao Phraya that i know. The waiter/waitresses were mostly silent when I asked about the food or recommendations. The silence remained when they delivered my orders. Some of the food that I ordered were also subpar compared to recent visits (I came twice for dinner and lunch the week before, and everything was exceptional). I don’t know if this was an honest mistake or not, but I hope this was not because of how I dressed. Some of my orders were still as good as usual, but the unusually unpleasant service, combined with some of the food not meeting my standards for Chao Phraya, I finished lunch feeling disappointed and dissatisfied. I’m not going all out here, since I still have respect for you, and you’re still one of very few places outside Thailand which serves real authentic Thai cuisines. But I just feel like I was treated differently than usual, in a negative way. I hope no one else have experienced or will experience the same thing as I did.

19 Sep 2023